The policies and conditions described below govern the
use of this site and purchases from this site. Your use
and/or placement of any order indicate your acceptance
of these Conditions.
Magnet Paints / Monstaliner.com
Sales Tax Policy
Magnet Paints wants to be your online choice. We are
committed to customer satisfaction and will strive to
make your online ordering experience with us the best
All prices are subject to change without prior notice.
We will notify you of any pricing changes before
shipment. If a product is listed at an incorrect price
due to error, we reserve the right to refuse or cancel
the order. We will either issue a credit to your credit
card for the amount of the incorrect price if it had
already been charged, or provide you with an in-store
credit at our discretion and depending on circumstances.
Magnet Paints offers a secure ordering system based on
industry standard encryption SSL technology (Secure
Socket Layer) which begins before you give us any
personal information and remains secure throughout
placing your order. Further, your credit card number is
encrypted before it is transmitted to our system. This
ensures that your online transactions will be secure,
and that your credit information will be protected.
Magnet Paints will only ask for information that is
important in getting our customers their product. We
will not at any time give out, sell or distribute your
A Return Goods Authorization (RGA)
number is required. Please read the
following information before requesting
an RGA number:
Magnet Paints will accept returns within
30 days of purchase. We will refund the
purchase price of
UNUSED, re-sellable, original packaged item(s)
or exchange for another item(s) of equal
value. If the new item is of higher
value, you will be responsible for the
price difference. If the return is due
to an error in the part of Magnet Paints, we
will arrange for Return Shipping by
issuing a (1 time) call tag. It will be
the customer’s responsibility to ensure
that the product is ready for pick up with
the RGA# labeled on the package. All
returns must have an RGA# on the package
or it will be refused at the time of
delivery. If the package is not ready
for pick up, it will be the customers
responsibility for shipping expenses.
An RGA number is required for all
returns. Please write the RGA number on
the outside of the shipping package or
on the packing slip, where it is
visible. Please do not write on the
original product box. Please note
that any product returned for reasons
other than being defective or damaged
will be subject to a 20% restocking fee
or $15.00 administrative fee (whichever
is greater), and/or an in-house credit
at our discretion . If an undamaged
order is refused by the customer at the
time of delivery, the customer will be
responsible for all shipping charges to
and from our location.
Please return all products in “as-new”
condition, in the original packaging
with all the original components and
paperwork. There will be
a $20.00 re-boxing fee for products
returned in a damaged box. All returned
merchandise will be inspected, and if
they are not in “as-new” condition,
additional charges will apply.
Magnet Paints will not accept returns on
products that were damaged as a result
of abuse or improper installation.
Magnet Paints is not responsible for
items not fitting or working correctly
if the customer has given incorrect
information or ordered incorrect parts.
No returns on electrical items, painted
or custom ordered items. If you need
assistance, please feel free to contact
us by phone at 1-800-922-9981 during
regular business hours Monday thru Friday 8:30
AM – 4:00 PM
As of January 1, 2015, we no
longer charge New York or New Jersey Sales Tax. We are
now charging Alabama Sales Tax only.
We offer shipping and handling within
the continental United States, Hawaii, Alaska and
Canada. Sorry, we are not able to ship overseas or to
Mexico at this time.
We cannot ship to P.O. Boxes. Please provide
shipping address only.
We ship most orders within 1 to 2 business days
from the time of order. This means most of our orders
will be received by the customer within 2 to 7 business
days (excluding holidays). Out of stock and special
order items will be shipped as soon as available.
Most orders are shipped via UPS
Ground. Large orders may be shipped via UPS but more
likely by ground truck freight.
We do not ship Monstaliner or any paint product by air
or by any other expedited service. Texture rollers can
be shipped next day service at additional expense to the
If your product was damaged during shipping, you must
contact the shipper (FedEx/UPS) with in 48 hours of
receiving the product. At that time you must file a
damage claim with them.
If a product is lost during shipping, we will contact
the shipper and have it traced. If the shipper deems the
packages to be lost, we will send out a replacement of
the same item.
Please call our toll free customer service number if you
have any questions regarding shipping an order.
View the map below to calculate approximate shipping
times to your location.
Approximate time to your
Monstaliner™ is guaranteed
not to fade, chalk or discolor under normal exposure to
sunlight (UV) for a period of 5 years. We also warranty
the product against faulty manufacture and defective
materials. Since the products use, application and
surface preparation methods are beyond our control, we
cannot accept liability for application or use of the
product. Our sole responsibility under this guarantee in
connection with the sale and use of this material, shall
be the return of the purchase price of the material or
optionally, replacement of the material, if proven
defective. Neither labor costs nor any consequential
damages are covered by this warranty.